Kept keeps a shared household on the same page about money — expenses, who owes whom, budgets, and savings. If something isn't behaving, start here, then email if you're stuck.
Email support
One developer answers these, usually within two business days. Tell us your phone model, the app version (Settings, at the very bottom), and what you expected to happen.
When you sign up, Kept makes you a private household of one. To share it:
BAYT-XXXXXXXX and lasts seven days.An admin can remove a member or roll the invite code at any time.
Tap the + button. New expense is for money that was spent and split; Record a debt is for “I paid you back” or “you owe me” without a purchase behind it. Choose who paid and how it splits — Kept keeps the running balance for everyone.
The Settle up card on Home shows who owes whom. Tap it, pick the person, and confirm the amount to clear the balance. If a debt was recorded in another currency, the original amount is shown alongside.
Open Budgets and tap any category to give it a monthly limit. The Insights tab compares this month's pace to last month and points to the category driving it.
Kept Plus unlocks Installments, Gameya (savings circles), Savings goals, Assets (gold, crypto, and anything else you own), and Cards. The core expense-splitting, budgets, and settle-up are free and stay free.
Open Settings → Kept Plus (or tap any locked section) and choose monthly or annual. Payment goes through your App Store or Google Play account.
On a new phone, tap Restore purchases on that same screen.
To cancel, use your App Store or Google Play subscription settings — Kept can't cancel it for you. You keep Plus until the period you've paid for ends.
Make sure you're signed in to Kept with the same account you subscribed on, then open Settings → Kept Plus → Restore purchases. If it still doesn't unlock within a few minutes, email us the receipt from your App Store or Google Play purchase history.
Settings → Language. English and Turkish switch instantly. Switching to or from Arabic changes the whole layout direction, so Kept restarts itself once to apply it — your data is untouched.
Settings → Currency. Kept supports Omani rial, dirham, riyal, dollar, euro, pound, Egyptian pound, and lira. Changing it converts every stored figure at the current rate; the rate table is on the same screen.
That number isn't linked to a bank — Kept never connects to one. It's a figure you keep current yourself by tapping it on the Home screen. It nudges up and down as you log expenses and settle up, but you're the source of truth for the starting number.
Settings → Privacy. Turn on the app lock and Kept asks for your device's Face ID, fingerprint, or passcode each time it opens. This is handled entirely by your phone.
Fully close Kept (swipe it away from the app switcher) and reopen it — it finishes applying updates on a fresh start. If it still won't open, reinstall it from the App Store or Google Play. Your household data is on the server, so reinstalling doesn't lose anything; just sign back in.
Kept syncs when the app is open and on a connection. Ask the other person to open Kept and pull down to refresh the Home screen. Changes made offline sync the next time that phone is online.
Open Account → Delete account and enter your password. Your sign-in and profile are removed straight away; if you're the only person in your household, the household and everything in it goes too. The rest is erased within 30 days.
Removing the app by itself doesn't delete anything on the server. If you can't get into the app, email kepttrackandsave@gmail.com from your account's email address and we'll do it.